“Running a pharmacy has gotten tougher and tougher in recent years. Sure, there are new revenue opportunities outside of traditional retail prescriptions, but let’s be real. There are hardly enough hours in the day for a pharmacy owner to run payroll let alone stand up a new line of business. Long term care at home is no exception. That’s where LTC@H Network comes in.

 

My name is Vince Bellitti and I own a traditional retail and compounding pharmacy. We’ve been working with Carly and the team at LTC@H Network for about 2.5 months now. We signed up because starting a new line of business was daunting and, especially with so many moving parts, we wanted to make sure we “got it right the first time” and ensured we were compliant.

We used their portal to create a roadmap for our team, inclusive of timelines, team members in charge of tasks, etc. Once that was done, we used the weekly calls to hold us accountable and check our “homework”. In other words, we did the work before the call (ie signed up with certain payers, filled out forms, etc following the step by step guide), then reviewed our work and asked follow up questions from the experts live on each call. The experts were very approachable and could then tailor information to our specific pharmacy. This way, we were prepared and could use office hours with intention.

 

Finally, we were able to connect with other pharmacies going through this process, too, to learn from each other. We’ve even found other pharmacies who currently do LTC with our PMS so we can see workflow live in action. This network will be invaluable as the industry evolves and we’ll continue to need to adapt in the future.

 

Overall, starting this entirely new line of business from scratch and identifying target patients was a bit terrifying. Thanks to LTC@H, we felt supported with a clear roadmap from day one and feel confident that we checked all the boxes and are ready to launch a new, successful line of business at our pharmacy.”